Many of the sales we make are as a result of an onsite trial or demonstration. This is invariably performed in order to prove that the product fulfils the customer's requirements. As a result we have a comprehensive stock of demonstration tools complete with a large range of accessories such as chains and discs. To arrange your free, no obligation demonstration please call 0121 506 6095.
Case Studies & Projects
EC Hopkins have been involved in a wide range of specialist projects utilizing ICS Diamond Chainsaws, Stanley Hydraulic Tools and bespoke Power Packs etc. Many of these projects have been very interesting and give you an insight into the company's capabilities.
In order to provide our customers with excellent service we have large stocks of new tools, spares and accessories. Manufacturers products stocked in depth include Stanley, ICS and Husqvarna. We also carry stocks of our standard range of Power Packs and specialist Hopkins Products.
Repairs & Servicing
The Hydraulics Division is an authorized warranty and repair centre for both Stanley Hydraulic Tools and ICS Petrol and Hydraulic products. As such we stock considerable spares in support of these products. We have a fully equipped workshop with trained staff and currently have repair contracts with the UK Fire Service for USAR Equipment and the UK Navy for Divers Tools and Power Packs.
On Site Support
For projects of long duration EC Hopkins can offer onsite services to include initial commissioning of equipment and subsequent periodic maintenance. For more information regarding this service please contact us on 0121 506 6095.
Quality & Accreditation
Our policy is to achieve customer satisfaction by the supply of products and services to agreed quality standards, on time, and at competitive prices. To achieve this we are aware that we must operate within an environment of continual improvement and customer focus. Both of these points must be subject to measurement and continuous assessment against quality objectives.
To help us achieve our policy, we have installed a quality management system based upon the requirements of ISO9001: 2008 and are registered and certified accordingly.